Bank Officer

Job Title: Personal Banking Advisor / Bank Officer
Industry: Banking and Finance
Employment Type: Full-time
Experience: Minimum 1 year
Work Model: Hybrid
Languages: German C1 or fluent German

Job Overview

We are looking for a customer-focused Personal Banking Advisor to manage and develop a portfolio of private banking customers. The ideal candidate should have a banking qualification, experience in customer advisory services, and good knowledge of Microsoft 365.

Key Responsibilities

• Manage and develop your own customer portfolio.
• Advise customers on investments, retirement planning, financing, and insurance.
• Arrange customer appointments and conduct consultations in person or digitally.
• Build long-term relationships with customers and understand their financial needs.
• Work closely with colleagues to provide suitable financial solutions.
• Refer customers to specialists for mortgage financing, private banking, and insurance when required.
• Expand the customer portfolio and identify new business opportunities.
• Achieve individual business targets related to revenue, customer activity, and financial products.
• Contribute ideas to improve internal processes and customer service.

Required Skills and Qualifications

• Completed professional training as a Bank Officer / Banking Specialist (Bankkaufmann or equivalent).
• Minimum 1 year of relevant professional experience.
• Beraterpass 3 qualification, or Beraterpass 2 with relevant professional experience.
• German at C1 level or fluent/native proficiency.
• Good knowledge of Microsoft 365.
• Strong communication and customer advisory skills.
• Ability to work in a team and build customer relationships.
• Self-motivation, reliability, and a strong sense of responsibility.
• Good organisational skills and a structured working style.
• Customer-oriented approach and commercial awareness.

Benefits

• Secure employment with long-term career opportunities.
• 13 salary payments per year, additional performance-based compensation, and profit-sharing opportunities.
• Company pension scheme.
• 30 days of annual leave plus 2 additional bank holidays.
• Flexible working hours and one work-from-home day per week.
• Modern working environment with a laptop and facilities for in-person and digital consultations.
• Structured onboarding and individual development plans.
• Regular training and opportunities for career progression.
• Friendly team environment with flat hierarchies and opportunities to contribute ideas.