Customer Service Advisors- At Newcastle
Job role insights
-
Date posted
November 26, 2024
-
Closing date
November 26, 2025
-
Hiring location
Newcastle United Kingdom
-
Career level
Junior Middle
-
Qualification
Associate Bachelor Degree Certificate Degree
-
Experience
3 - 5 Years 6 - 9 Years
-
Gender
m/f/d m/w/d
Description
• Do you have a passion for helping make things simple and easy for customers?
• Do you enjoy getting your teeth into supporting with more complex requests that may need teamwork with colleagues from other areas?
• Do you get satisfaction from knowing you’ve helped achieve the right outcome for a customer, and even better getting it right first time?
Then this is a role you will be interested in.
What are we looking for in our Customer Service Advisors?
• Sociable, helpful and eager to provide excellent customer service to customers.
• Able to work in a fast-paced environment, ensuring defined processes are followed.
• A good eye for detail, ensuring customer records are kept up to date and are accurate
• Keen to take responsibility for managing customer information in line with GDPR Experience of working with computer systems
• A Team Player who enjoys collaborating with team mates to deliver that outstanding customer service together, and working together to identify continuous improvement ideas.
• And through all this achieve core Key Performance Indicators
Skills
Interested in this job?
358 days left to apply