NLP Analyst at Remote (EU)

Technical Skills:

• Excellent written and spoken communication skills
• An appreciation for constant learning and solutioning
• A willingness to take on challenges that are not clearly defined
• Strong customer relationship management skills
• Understanding of User Experience principles and techniques
• Hands-on experience with chatbots and voice assistants
• Background in linguistic analysis of conversational language
• Ability to explain complex concepts to a diverse audience and advocate for solutions that optimize the capabilities of the Kore.ai platform
• Familiarity with G-Suite, Office 365, and collaboration tools like MS Teams and Slack
• Training in computational linguistics. Knowledge of deterministic and probabilistic models.
• Experience building ML model data sets
• Experience in data analysis. Including cleaning, classification and labeling  
• Experience fine tuning ASR and TTS models, background in speech acoustics
• Programming capabilities in Javascript & Python
• An understanding of text processing pipelines

Certifications Needed:

• Bachelor's Degree in Computer Science, Computational Linguistics, or related field plus 1-3 years’ professional experience
• Masters Degree in Computer Science, Computational Linguistics, or related field preferred