Multi-Platform Development Support Engineer – Mac Installer & CI Integration at Remote Poland

Job Description:

We are seeking a versatile Support Engineer to provide crucial assistance in enabling cross-platform development, CI pipeline management, and seamless deployment of applications. This role involves collaborating closely with the development team, ensuring smooth integration of Mac-specific features, and supporting the CI/CD pipeline for efficient code deployment and updates.

Key Responsibilities:

1. Development Support and Collaboration:
   • Participate in design decisions and discussions for multi-platform support, providing input on best practices and technical considerations.
   • Facilitate team access to necessary hardware and software resources, ensuring developers are well-equipped to perform their tasks.
2. Technical Support and Expertise:
   • Act as a liaison between the development team and technical domain experts, resolving queries and addressing technical challenges promptly.
   • Provide DevOps support for continuous integration (CI) pipeline management, ensuring smooth and efficient workflows.
3. Code Management and Reviews:
   • Identify and remove blockers that delay code merges, streamlining the development and deployment process.
   • Facilitate quick code reviews and PR approvals to maintain development velocity and meet project deadlines.
4. Mac Installer and CI Pipeline Management:
   • Lead the development and integration of the Mac App installer, ensuring seamless upgrades and app stability.
   • Integrate the installer and update processes into the CI pipeline for automated deployments and releases.
   • Manage data migration from LD1 to LD2 to ensure user data consistency during platform upgrades.
   • Implement admin-driven automatic app updates to simplify maintenance and improve user experience.

Assumptions:

• The Mac installer will be generated using existing CI agents and pipelines, leveraging the current infrastructure.
• The development team will take on additional responsibilities for these tasks without requiring dedicated resources.

Required Skills and Experience:

• Multi-Platform Development Experience: Proven experience supporting cross-platform development with a focus on MacOS and CI/CD integration.
• DevOps and CI/CD Expertise: Strong knowledge of CI/CD pipeline management, including experience with automated builds, testing, and deployments.
• Installer Development: Hands-on experience in developing Mac app installers and managing seamless software upgrades.
• Collaboration and Problem Solving: Ability to work closely with cross-functional teams, resolving technical issues and removing roadblocks efficiently.
• Code Review and Version Control: Expertise in managing code reviews, version control processes, and ensuring rapid approvals for pull requests.

Preferred Qualifications:

• Familiarity with managing app data migration and supporting multi-platform user experiences.
• Experience with Mac-specific development tools and deployment processes.
• Understanding of automated app update mechanisms and admin-driven deployment strategies.