Key Account Manager at Vancouver, Canada

Responsibilities:

• Develop new business opportunities by marketing and providing online B2B cross-border trading platform services to product suppliers.
• Analyze customer needs and industry characteristics to tailor professional e-commerce marketing programs.
• Maintain excellent customer relationships and provide top-tier account servicing.
• Set short-term goals for selected customers, implement marketing initiatives, and achieve business targets.
• Collaborate with the in-house marketing team to nurture key accounts and promote success stories.
• Gather feedback from key users to enhance the sourcing platform further.

Requirements:

• Bachelor's Degree in Business, Marketing, or Communications.
• 3+ years of experience in account management.
• Proficiency in MS Office suite.
• Strategic thinking and creativity in the IT industry.
• Hands-on experience in customer data analytics.
• Strong project and time management skills with attention to detail.
• Fluent in English and Chinese (both Cantonese and Mandarin) for effective communication with diverse audiences.
• Polished interpersonal skills with a dynamic and innovative drive.
• Outgoing personality, good listener, and effective team player.